FAQ

Can you cut metal?

Unfortunately not. Our laser is a Co2 machine meaning we are only able to process Woods, Textiles, Acrylics and other non-metal materials.

We can however engrave Permanent Black onto some uncoated metals so if you only need engraving on supplied metals, we might be able to help!

How much is postage?

We charge a flat rate of $18.95 per order, Australia Wide. This includes all packaging and handling charges, tracking and of course our Guaranteed Delivery promise.

We also offer an express shipping option which is calculated at checkout depending on the size and weight of your order.

Local pickup is also welcomed for no additional charge.

Will you do custom designs?

Yes! We love doing custom designs. If you have seen something similar online that you would like us to try to replicate, feel free to email us through photos/links etc to help us get the right idea. Depending on what you are after, we will price your product accordingly.

Please note that we will not re-create artwork that we do not have permission to copy. All of our products and custom work is done with copyright in mind.

Where do you ship?

Nationally – we ship anywhere.

Internationally – We have successfully shipped to a few different countries however we are very much limited by the current Coronavirus Restrictions Worldwide so please send us a message to confirm availability first.

Do you have a shop I can visit?

Unfortunately we do not have a shopfront at this time. We are currently working with a few different stockists Australia Wide who will become resellers of our range and we will release a list of places to visit sometime in 2022.

We are more than happy to arrange a visit to our workshop in Brendale, QLD but please contact us first as we manufacture each item to order so we are unlikely to have specific products available for viewing in a short timeframe.

If you are interested in wholesaling our products, please get in contact.

Contact Us

All enquiries will reach us via the below form or reach us directly on 0477 989 655

Monday to Friday from 9:00am to 4:00pm (UTC+10:00)