FAQ

Can you cut metal?

Unfortunately not. Our laser is a Co2 machine meaning we are only able to process Woods, Textiles, Acrylics and other non-metal materials.

We can however engrave Permanent Black onto some uncoated metals so if you only need engraving on supplied metals, we might be able to help!

How much is postage?

We charge a flat rate per order depending on the largest size, Australia Wide. This includes all packaging and handling charges, tracking and of course our Guaranteed Delivery promise.

Flat rate postage is calculated by size:

Small: $9.95 inc GST per order

Medium: $14.95 inc GST per order

Large and Extra Large: $18.95 inc GST per order

We also offer an express shipping option which is calculated at checkout depending on the size and weight of your order.

Local pickup is also welcomed for no additional charge from our office in Caboolture South, QLD 4510

Will you do custom designs?

Yes! We love doing custom designs. If you have seen something similar online that you would like us to try to replicate, feel free to email us through photos/links etc to help us get the right idea. Depending on what you are after, we will price your product accordingly.

Please note that we will not re-create artwork that we do not have permission to copy. All of our products and custom work is done with copyright in mind.

Where do you ship?

Nationally – we ship anywhere.

Internationally – We have successfully shipped to a few different countries however we are very much limited by the current Coronavirus Restrictions Worldwide so please send us a message to confirm availability first.

Do you have a shop I can visit?

YES!! We have just opened our showroom (Stage 1 of 3 is ready) located at 6c Industrial Avenue, Caboolture South QLD 4510.  Our opening hours are 8am to 3pm Tuesday to Friday. Thursday we are open late night until 9pm. Saturday 9am to 4pm and Sunday 10am to 2pm.

Contact Us

All enquiries will reach us via the below form or reach us directly on

07 5432 8538 or [email protected]

Our showroom is located at 6c Industrial Avenue, Caboolture South QLD 4510. You are welcome to pick up your order from this address.

We also have a display stall located within Northlakes Westfield QLD 4509 (the Handmade Expo) which you can choose to pick up your order from.

Opening hours:

Monday: Closed
Tuesday: 8:00am – 3:00pm
Wednesday: Closed (We are at Eumundi Markets)
Thursday: 8:00am – 9:00pm (Late Night)
Friday: 8:00am – 3:00pm
Saturday: 9:00am – 4:00pm
Sunday: 10:00am – 2:00pm